Non-Qualifying Activity Policy

Definitions 

1. In this Policy: 

a) “Day” means a 24-hour period commencing at 6.00am and ending at 6.00am on the following day; 
b) “Member” means a Crown Rewards member. 
c) “Premium Player” means a person who signs a Premium Player Program Agreement at Crown Melbourne or Crown Sydney where the person and Crown satisfy the requirements of any relevant controls and procedures approved by the Victorian Commission for Gambling and Liquor under section 121 of the Casino Control Act 1991 (VIC) or by the NSW Independent Liquor & Gaming Authority under section 124 of the Casino Control Act 1992 (NSW).
d) “Premium Player Program” means a program that is made available by Crown at Crown Melbourne or Crown Sydney to selected interstate and international customers who meet minimum program criteria;”
e) “Premium Player Program Agreement” means the agreement setting out the terms and conditions associated with Premium Player program play at Crown Melbourne or Crown Sydney”.
f) “Me&u App” means the application through which persons can order and pay for food and beverages via a mobile device at various Participating Facilities.”

General 

2. A Member cannot earn Points when participating in any table game tournament at Crown. 
3. A Member cannot earn Points when purchasing a Crown Gifts Card. 
4. A Member cannot earn Points in addition to any points that may be earned in respect of a third-party reward or other loyalty program when staying at any Crown hotel (including the Qantas Frequent Flyer and Velocity programs). At the time of reservation or check-in, a Member must elect and notify Crown whether they wish to receive (a) Points or (b) points in respect of their nominated applicable third-party rewards or loyalty program. 
5. Points cannot be earned in relation to a hotel booking if the booking and payment have been made through a third party such as a travel agency or hotel booking web site or are based on other non-qualifying rates (including room rates for business or leisure group reservations paid as a group account and family and friends room rates). 
6. A Member who is a Premium Player may not earn any Points or Status Credits or redeem or claim any Privileges on gaming under the Crown Rewards Program during such time that the Member is subject to a Premium Player Program Agreement. 
7. Crown reserves the right to place a cap on the amount of Points that can be earned and redeemed during a Day and during a Member’s membership. Any enquiries in relation to these caps can be made at Crown Rewards desks. 
8. A Member cannot earn Points for Crown hotel stays if the booking name does not match the name on the Member’s Crown Rewards Membership.
9. A Member cannot earn Points for Crown hotel stays where the booking is booked and paid for by a corporate entity. 
10. A Member may not accrue any Points or Status Credits for accommodation booked under certain promotional hotel bookings.  Where applicable, this will be disclosed in the terms and conditions of the relevant promotion. 
11. A Member cannot earn or redeem Points when making a purchase of any tobacco product at any Participating Facility.
12. Where a Member is an employee of a Crown tenant that is a Participating Facility, that Member cannot earn points from, or use their Card in relation to, any purchases they make from that Participating Facility.

Crown Melbourne 

13. At Crown Melbourne, a Member cannot earn Points when playing any fully automated table game, after any Member set PlaySafe limits have been reached until 6am the next Day. 
14. At Crown Melbourne, when a Member reaches either a time or money limit set using YourPlay, they cannot continue to play electronic gaming machines (as described in Rule 12 of the Crown Rewards Rules) until the next time limit period begins.
15. At Crown Melbourne, a Member cannot earn or redeem Points when making a purchase via the Me&u App. 

Crown Perth 

16. At Crown Perth, a Member cannot earn Points in relation to the following activities: 
a) trackside transactions; 
b) TAB transactions; and
c) ticketing transactions. 
17. At Crown Perth, a Member cannot earn Points on electronic gaming machines or electronic table games until 6am the next day once any PlaySafe limits have been reached.