Frequently Asked Questions
Frequently Asked Questions
General
FREQUENTLY ASKED QUESTIONS
Q. I’m not a Crown Rewards Member, how can I redeem the Birthday Offers?
A. To redeem the Birthday Offers, you must be a Crown Rewards Member who resides in Western Australia. You can join Crown Rewards by visiting any Crown Rewards desk at Crown Perth to sign up. The Birthday Offers will be available for you to redeem 48 hours after you become a Crown Rewards Member.
Membership is subject to Crown Rewards Rules, click here. Patrons must be 18 years or over and not prohibited from entering the Casino or Crown Entertainment Complex for any reason.
Q. When can I redeem these offers?
A. You can redeem your Birthday Offers during your birth month. From the first to the last day of your birth month as noted in the Crown Rewards database. For example: In 2024, if a Member’s birth month is March, the offer will be available from Friday 1 March to Sunday 31 March 2024.
Q. Can I book any of my Birthday Offers before my birthday month?
A. You can book six months prior to your birth month; however, the offers can only be redeemed during your birth month.
Q. How many times can I use my Birthday Offers during my birth month?
A. Your exclusive birthday offers are only available once a year. The dining discount is only available for one transaction.
Dining
FREQUENTLY ASKED QUESTIONS
Q. What discounts am I eligible for as my birthday offer?
A. Crown Rewards Members are entitled to a dining discount based on their Crown Rewards Membership Tier during their birth month.
| Black & Platinum Members: | 20% |
| Gold Tier Members: | 15% |
| Member & Silver Members: | 10% |
Note: Bookings can be made before the offer period (birth month) however, the offer can only be redeemed during the birth month.
Q. Which restaurants can I use my Birthday discount in?
A. The discount is applicable for one transaction only, when you dine at one of the following participating restaurants at Crown Perth; Silks, Modo Mio, Atrium Buffet, Epicurean, Bistro Guillaume and Nobu.
Q. Does the discount have any other limitations?
A. The total discount available will be capped based on a maximum total spend of $1,000. If a Crown Rewards Member has a total bill of $1,000 or more; the maximum discount for a Black and Platinum Tier Member is capped at $200, for a Gold Tier Member at $150, and for a Silver and Member Tier Member at $100.