iRESERVE
iRESERVE
iRESERVE ON ELECTRONIC GAMING MACHINES
iReserve is a new feature now available on electronic gaming machines exclusively for Crown Rewards members who wish to reserve their gaming machines during play.
A Crown Rewards member playing and using their Crown Rewards Membership Card can use this feature based on the overview below:
| Membership Tier | iReserve maximum duration | Number of iReserve allocations each day. |
|---|---|---|
| Member Tier | 5 minutes | 1 |
| Silver Tier | 5 minutes | 1 |
| 7 minutes | 1 | |
| Gold Tier | 5 minutes | 1 |
| 10 minutes | 1 | |
| Platinum Tier | 5 minutes | 2 |
| 10 minutes | 1 | |
| Black Tier | 5 minutes | 3 |
| 20 minutes | 1 |
Each member actively playing on an electronic gaming machine can only reserve one machine at a time.
iReserve can be accessed from the gaming machine’s service window during active play.
Once a machine is reserved, depending on the maximum allocated time, the gaming machine will only unlock again once the member’s Membership Card is re-inserted, allowing the member to resume play.
FAQ
Need to know more?
For any further questions see frequently asked questions below or speak to a Gaming Machine attendant on the gaming floor.
Can I leave my credit in the machine?
Can I leave my credit in the machine?
Members will be prompted to remove all their machine credits from the gaming machine before making a reservation.
Is there a limit to how many machines I can reserve?
Is there a limit to how many machines I can reserve?
Members are able reserve a maximum of one (1) machine at a time.
What happens if I forget to return to my reserved gaming machine?
What happens if I forget to return to my reserved gaming machine?
The gaming machine will be automatically unlocked, once the duration of the reservation expires.
What happens if I only use part of my reservation duration?
What happens if I only use part of my reservation duration?
If member resumes play before their reservation duration expires, the remaining time is forfeited.
What happens to the existing reserve options on the gaming machines?
What happens to the existing reserve options on the gaming machines?
The existing 3-minute reserve option on gaming machines will continue to be available to members and guests for now and will not affect your daily allocation of iReserve.
What happens when I have used all my available reservations for the day?
What happens when I have used all my available reservations for the day?
Once you have used your iReserve allocation(s) for the day, you will not be able to reserve a machine with iReserve again until 6am the next day.
What is the difference between the existing reserve option vs iReserve?
What is the difference between the existing reserve option vs iReserve?
iReserve can only be used during active, carded play by Crown Rewards members and allows for longer break times based on a member’s Crown Rewards Membership Tier.