Access & inclusion
At Crown Perth, our vision is to create an experience of access and inclusion for all. We are always looking for ways to ensure our venues, entertainment experiences and platforms are available and accessible to everyone.
We are committed to ensuring our complex is accessible to everyone visiting Crown Perth by providing the following facilities:
- 92 accessible parking bays
- Accessible hotel rooms at all three Crown Perth hotels
- Lift or ramp access to all venues
- Accessible toilets, some with automatic doors
- Changing Places accessible adult changing facility
- Pool hoist at Crown Towers and Crown Metropol lagoon pools
You can plan your experience at Crown Perth using our accessibility map below.
Accessible parking is available in P1, P3, P4, P6, P8 and in the multi storey car park, subject to availability. Vehicles must display a valid accessible parking permit.
Changing places and accessible toilets
In addition to accessible toilets throughout the complex, Crown Perth now houses a registered Changing Places facility.
Changing Places is a worldwide standard that helps provide suitable facilities for people who cannot use standard accessible toilets. Changing Places offers additional features including an adult-size height adjustable change table, privacy screen, peninsular toilet, ceiling hoist and extra-wide automatic doors.
This facility is located within the Crown Metropol foyer and has 24-hour access for patrons with their own MLAK key.
Crown Theatre has limited dedicated wheelchair and companion seating. All bookings for these seats are handled by our ticketing partner, Ticketmaster. For more information, please refer here.
For full details of accessible facilities across the complex, please refer to our guide below.
Our commitment to accessibility
Crown is committed to making information and communication technology accessible and inclusive for both team members and guests by:
- Ensuring that our digital assets are accessible and conform to Web Content Accessibility Guidelines Version 2 (WCAG 2.1 AA)
- Creating a more diverse workforce through recruitment of people with disability
- Driving inclusion by educating our people about accessibility
You can read more about this and our commitment to our people, customers and communities in the Plan below:
Download the CROWNability Action Plan (PDF, 1.52MB)
Note: The Word document version maximises accessibility when used with a screen reader. If you require the plan in an alternative format or are unable to access a part of our website due to disability please contact CROWNability on email@example.com or +61 8 9362 8099.
Our pages are tested using Nonvisual Desktop Access (NVDA), which is best suited for accessing our website.
People with screen readers can navigate our site by headings and links using the screen reader's shortcuts. We also use pop up dialog boxes to display information, which can be closed using the link provided or by a shortcut.
Vision Australia recommends:*
*All screen readers have limitations and it is important to consult with the technology specialists at Vision Australia to work out the best solution for what you need.
Our website is best viewed using the latest version of Chrome, Safari or Firefox, or Internet Explorer. We strive to ensure all video content complies with WCAG 2.0 to level AA.
Adobe PDF documents
Crown publishes many documents in PDF format.
PDFs can be converted to a format suitable for a screen reader by submitting the URL of the PDF document to the Adobe online conversion tools, which will return the text in HTML format readable by appropriate speech conversion software.
If you require any information on the website in a different format or would like assistance to access a part of our website due to disability please contact CROWNability on firstname.lastname@example.org or +61 8 9362 8099.