WHAT WE’RE DOING
Physical Distancing
Guests and employees will be required to comply with government mandated physical distancing measures while visiting the resort, as well as the capacity limitation of only one person per two square metres in any one venue.
Cleaning Protocols
High frequency cleaning has been implemented across all areas of the entertainment complex with an emphasis on high contact surfaces and frequently used areas. This includes comprehensive cleaning of all tables and chairs between each seating.
Hand Hygiene
Crown recognises that frequent hand hygiene is one of the most effective ways to prevent infection with COVID-19. Hand sanitiser dispensers will be placed at key guest and employee entrances and contact areas. It will be mandatory for guests to use hand sanitiser upon entry to all venues.
Entry Screening
Crown will continue to conduct random temperature checks across all areas of the resort, inclusive of the gaming floor, restaurants as well as its hotels. Any employee or guest who is unwell should not visit Crown Perth and may be refused entry.
Contact Tracing
We encourage all patrons who visit our property to use the Australian Government’s COVIDSafe app and to use your Crown Rewards Membership card when on site to better assist public health officials with contact tracing.
COVID-19 Response Team
A COVID-19 Response Team has been established and is available during peak periods to monitor the implementation and compliance of COVID-19 safety measures.
On-Site First Aid Response
Crown will have a dedicated team of paramedic qualified first responders onsite 24 hours a day, who will be trained in specific COVID-19 protocols and response.
COVID-19 Customer Hotline
A dedicated phone line has been established for guests to call with any COVID-19 related queries. Guests can call the COVID-19 Customer Hotline on 08 9362 7633.
Keeping our community safe is all of our responsibility and we all have a part to play. We therefore remind guests that if they are experiencing any cold or flu-like symptoms, even if mild, to refrain from visiting us until they are fully recovered.
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