Terms of Entry

CROWN PERTH CASINO CONDITIONS OF ENTRY

Guests who fail to comply with these Conditions of Entry may be refused entry, requested to leave, or removed from the Casino.

Proof of Age Requirements

Guests must be at least 18 years of age to gain entry to the Casino and its adjoining bars and restaurants. Guests may be asked to produce one of the following forms of identification and may be refused entry if they refuse: 

  • A current Australian driver’s licence with a photograph, including a digital licence from:
    • New South Wales 
    • South Australia 
    • Queensland 
    • Victoria 
  • A current passport 
  • A current Australian learner’s driver permit with photograph 
  • WA Proof of Age Card 
  • Proof of Age card or equivalent issued in an Australian state or territory 
  • A current WA Photo Card 
  • A current NSW Photo Card 
  • A Photo Card issued by any Australian state or territory similar to the NSW / WA Photo Card 
  • A hard copy of the Keypass card issued by Australia Post. 

Drunkenness & Inappropriate Behaviour 

Guests who: 

  • Are drunk or who appear drunk or who engage in violent, quarrelsome, disorderly or indecent behaviour will be refused entry to the Casino or removed from the Casino in accordance with the Liquor Control Act 1988 (WA); 
  • Engage in undesirable behaviour (including, but not limited to, illegal activity, use foul or abusive language or make racial, discriminatory, or threatening remarks or gestures or harass Crown Perth staff or guests) may be refused entry or asked to leave the Casino; 
  • Are under the influence of illicit substances will be refused entry to the Casino or asked to leave; or 
  • Refuse to comply with a direction, instruction or request by Crown Perth staff or a law enforcement officer may not enter into, or remain in the Casino. 

Banned or Excluded Guests 

Banned or excluded guests, including guests who are subject to a current self-exclusion order or are otherwise prohibited from entering the Casino (Banned or Excluded Guests) will be refused entry to the Casino. Banned or Excluded Guests who enter the Casino may be subject to penalties under the Casino Control Act 1984 of up to $10,000 or an infringement of up to $1,000. All winnings paid or payable to Banned or Excluded Guests may be forfeited. 

Casino Dress Standards

The minimum dress standard for the Casino is neat casual and footwear is required at all times. Crown Perth reserves the right to apply discretion in maintaining these dress standards and may refuse entry or service to, or request a guest to leave, where they do not meet the required standard. The following dress is unacceptable: 

  • Untidy, torn or soiled clothing or footwear; 
  • Clothing with lewd or offensive designs or wording; 
  • Singlets or tank tops where the overall appearance is not neat casual such as work and gym singlets or tank tops;
  • Immodest or indecent clothing such as sheer or revealing items that show visible breasts and/or buttocks; 
  • Running shorts or gym activewear; 
  • Untidy tracksuits; 
  • Manual work clothing including overalls or high visibility wear; 
  • Sleepwear, swimwear or beach clothing; 
  • Footwear deemed not suitable such as Ugg boots, Crocs, rubber thongs and work boots; 
  • Fancy dress, hats, caps, beanies or bandanas (exemptions may apply for specific events or functions); 
  • Clothing or accessories that present a security risk or health and safety hazard;
  • Headgear covering a guest’s face such as a helmet, mask or beanie not including special event headwear approved by Crown Perth or headwear for religious or medical reasons (medical certificate required); 
  • Clothing, accessories or visible body markings bearing patches, logos or insignia which indicate membership of, or association with, any Outlaw Motorcycle Gang; and 
  • Any other clothing or footwear deemed not appropriate or suitable. Crown Perth may request the removal of headwear not covering a guest’s face (including caps and hats) in certain areas. 

Inspection of Bags and Storage of Bags & Clothes 

If requested, guests must open bags or packages which are in their possession for inspection. Inspection may be requested of guests when entering, leaving or while in the Casino. Large bags, briefcases, suitcases, laptops or similar items are not permitted in the Casino but may be stored in guest lockers. 

Assistance Animals 

For the awareness of all guests, Assistance Animals, including an animal that is accredited under State or Territory law to assist a person under a disability, has received accredited training to assist a person with a disability, and meets standards of hygiene and behaviour appropriate for public places are permitted entry to Crown Perth. Customers attending Crown Perth with an Assistance Animal are required to produce the evidence of accreditation before entry and upon request. For the safety and security of all guests, Crown reserves the right to request evidence of accreditation, including sighting an Accreditation Card issued in accordance with State or Territory legislation. A failure to produce adequate evidence of accreditation, including an Accreditation Card issued in accordance with State or Territory legislation may result in refusal of entry. 

Risk and Liability  

Guests enter the Casino at their own risk. Each guest assumes the risk of damage or loss to their property or injury to themselves however arising, including injury or damage caused by another guest. Guests entering the Casino agree to indemnify Crown Perth for any loss it suffers or incurs as a result of any act or omission of the guest. Guests who cause damage to property or injury to another person while in the Casino will be held responsible for that damage or injury. 

Surveillance 

To protect the safety of guests and team members, and to comply with Crown Perth’s safety obligations, surveillance equipment including Facial Recognition technology is in operation within the Casino and surrounding areas. Surveillance of guests in the Casino may include observation of their gaming activity to ensure Crown Perth complies with anti-money laundering and counter-terrorism financing laws. By entering the Casino, guests give their consent to their information and image being recorded for these purposes. Crown Perth shall collect and manage all guest information in accordance with the Privacy Act 1988 (Cth). For further information, visit Crown Perth’s Privacy Policy here.

No Photography Permitted  

The taking of photographs and video recording, including recording through the use of AI glasses is prohibited in the Casino. Crown Perth reserves the right to seize equipment used to take photographs or video recordings to delete or recover the photographs or video recordings. Guests who attempt to use or distribute photos or video recordings taken in the Casino may be liable for damages. 

Emergency 

In the event of an emergency or the need to evacuate the Casino, you must comply with the reasonable directions of Crown Perth staff. Please ensure you familiarise yourself with location of the emergency exits whilst in the Casino. 

Health and Safety Directions 

Guests entering the Casino must comply with Western Australian government laws, directives and policies, and all other reasonable directions issued by Crown Perth to ensure the health and safety of guests and staff. 

Crown PlaySafe  

Crown PlaySafe is Crown Perth’s commitment to providing a safe, accountable, and enjoyable gambling experience. The Crown PlaySafe Team can be contacted on 1800 801 098 or cps@crownperth.com.au. The Crown PlaySafe Centre is located on the lower level of the eastern tunnel entrance to the Casino. For further information on Crown PlaySafe’s support services, please visit here. Gambling Help can be contacted on 1800 858 858.