Learn from the best
At Crown Perth, we’re committed to developing the potential of our employees. Join our world-class team, and you’ll gain access to a variety of training and development programmes, under the guidance of experts in the entertainment and hospitality industry.
As a registered training organisation, our on-the-job tuition and employee development courses are recognised around the world.
Table Games Dealer Training
Work or play, it's no different when you're a Dealer at Crown Perth. Our specialised College provides all Dealers with nationally accredited training, and a Certificate III in Hospitality traineeship. You will learn the necessary skills to deal on the Main Gaming Floor at Crown Perth, and have fun while you're doing it.
Here’s a taste of what you can expect during the training:
Learn the basics from some payout calculations to the different chip values. You will be provided with online activities and workbooks to assist with your learning.
Welcome to Crown Perth. Here you will meet your fellow trainees, followed by a tour of Crown Perth and then lunch in the staff canteen. You will meet representatives from other departments around the complex.
Week 1 - Training begins
After completing your Responsible Service of Gambling and Responsible Service of Alcohol training you will commence your specific Table Games training. Each day you will practice your chipwork and dexterity.
Week 2 – Expand your knowledge
As your confidence in dealing grows, so does your knowledge in delivering exceptional customer service. You will also learn new games that compliment your existing game knowledge.
Week 3 – Meet the team
Meet your Casino Manager and Inspectors who will assist when you transition to a live gaming environment.
Weeks 4 – 5
You are now ready to deal live on the Main Gaming Floor to real customers. Don’t worry, your Trainers and coaches will be there to guide and support you every step of the way.
Congratulations, you made it. You can now commence your career as a Crown Perth Table Games Dealer.
Weeks 5 – 10
Get excited about finding out everything that Crown offers and your working life in Table Games. You will have monthly performance feedback and a specially designed self-discovery program to ensure that by week 10 you know all there is to know about Table Games.
Weeks 8 – 10
You will take a closer look at your rights and responsibility with regards to maintaining a safe working environment. You will revise techniques that you need to work whilst dealing and how to spot and report hazards. You will explore your OHS obligations and rights and find out how you can be an active participant in Crown Perth’s safety culture. We will also take a closer look at how to provide excellent service in Table Games.
Weeks 24 – 30
Get ready to learn again. This is when you learn your second major game and refine your customer service skills.
Weeks 52 – 62
Your third major game beckons
Weeks 96 – 104
Your traineeship is coming to an end. We take a look at the hospitality industry, the career pathways available in the industry as well as how to keep up with the changes that are occurring within it. You will also learn how to coach newer team members in work based tasks.
Congratulations, you have now finished your traineeship. You have unlocked a world of opportunities in the hospitality industry.
Places are limited so check in on our Crown Careers website regularly to keep an eye out for upcoming opportunities.