WHAT WE’RE DOING
Guests and employees will be required to comply with government mandated physical distancing measures while visiting the resort, as well as the capacity limitation of only one person per two square metres in any one venue.
High frequency cleaning has now been implemented across all areas of the entertainment complex with an emphasis on high contact surfaces and frequently used areas. This includes comprehensive cleaning of all tables and chairs between each seating.
Crown recognises that frequent hand hygiene is one of the most effective ways to prevent infection with COVID-19. Hand sanitiser dispensers will be placed at key guest and employee entrances and contact areas. It will be mandatory for guests to use hand sanitiser upon entry to all venues.
Crown will continue to conduct random temperature checks across all areas of the resort, inclusive of the gaming floor, restaurants as well as its hotels. Any employee or guest who is unwell should not visit Crown Perth and may be refused entry.
We encourage all patrons who visit our property to use the Australian Government’s COVIDSafe app and to use your Crown Rewards Membership card when on site to better assist public health officials with contact tracing.
COVID-19 Response Manager
A COVID-19 Response Manager has been appointed at Crown Perth who will oversee the implementation of these new measures and will be supported by a dedicated team of COVID-19 safety officers who will be on-site 24 hours a day.
On-Site First Aid Response
Crown will have a dedicated team of paramedic qualified first responders onsite 24 hours a day, who will be trained in specific COVID-19 protocols and response.
COVID-19 Customer Hotline
A dedicated phone line will be established for guests to call with any COVID-19 related concerns or questions. Guests can contact the COVID-19 Customer Hotline on 08 9362 7633.
Keeping our community safe is all of our responsibility and we all have a part to play. We therefore remind guests that if they are experiencing any cold or flu-like symptoms, even if mild, to refrain from visiting us until they are fully recovered.
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