Help is Available
It can be difficult to overcome problem gambling on your own. If you need support and would like to talk to someone about your gambling habits or the habits of somebody you care about, Crown Perth provides private and confidential support to all Casino customers.
Crown Perth's Responsible Service of Gambling Team
If you would like to speak to the team about Crown Perth’s RSG programs, including our Self-Exclusion and Third Party Exclusion programs, visit the RGIC at Riverside Entry at the base of the escalators. Alternatively, you can call an RSG team member on 1800 801 098 or email firstname.lastname@example.org. The team is available to assist you 24 hours a day, 7 days a week.
Free and Confidential Advice is Available
There are a number of free and confidential counselling and support services available for individuals experiencing problems with their gambling.
It is important to remember that these services will not judge you or discriminate against you. Their role is to support you and to provide helpful, practical advice to address your gambling concerns.
What to Expect from Counselling
It can be useful to talk to a counsellor who is aware of problem gambling issues and who is committed to supporting you with your decision to alter your gambling behaviour.
A counsellor will work with you to put strategies in place that will help you reach your goal and reduce the risk of returning to gambling. A financial counsellor can also help you sort out your money management and help you devise a plan to repay your debts.
Gambling Help WA
Gambling Help WA is a division of Centrecare. It is a not-for-profit organisation delivering a wide range of counselling services across Western Australia. All counselling staff are experienced professionals with qualifications in psychology, social work or other social science disciplines. Both gambling counselling and financial counselling are available through GHWA and are free of charge. Gambling counselling can assist you in recognising the reasons why you may be gambling and counsellors can assist you in strategies to control your gambling. Financial counsellors can assist you in managing debt and budgeting your finances. All counselling through GHWA is also available for family members affected by their loved ones problem gambling. For further information please call Gambling Help WA, +61 8 9325 6644 (during business hours) or visit their website at http://www.centrecare.com.au.
View the Gambling Help WA brochure
View the Gambling Help Financial brochure
Gambling Help Online
Gambling Help Online is operated by Turning Point Alcohol & Drug Centre. They have been a treatment service for problem gambling since 2000 across many states of Australia. For further information and support via chat or email please visit their website at www.gamblinghelponline.org.au
Problem Gambling Helpline
The Problem Gambling Helpline is a 24-hour confidential telephone counselling and referral service for anyone who would like to know about gambling related problems and how to deal with them. The Problem Gambling Helpline can also help arrange free professional face to face counselling. For further information please call the Problem Gambling Helpline, 1800 858 858 (24-hour service)
The GambleAware website provides a range of information regarding problem gambling, tips for managing your gambling, and information about referral options for counselling. For further information please visit http://www.gambleaware.com.au
Alternatively, you may prefer to seek assistance from a psychologist, psychiatrist, counsellor, medical practitioner or other person suitably qualified. If you would like a referral to a psychologist or psychiatrist we recommend making an appointment with your General Practitioner for more information.
Should you have any questions about our RSG practices, or how we can help, visit the RGIC at Riverside Entry at the base of the escalators. Alternatively, you can contact a member of our Responsible Service of Gambling Team on 1800 801 098 or email email@example.com