Help is Available
It can be difficult to overcome problem gaming on your own. If you need support and would like to talk to someone about your gaming habits or the habits of somebody you care about, Crown Perth provides private and confidential support to all Casino customers.
Crown Perth's Responsible Gaming (RG) Team
If you would like to speak to the team about Crown Perth’s RG programs, including our Self Exclusion and Third Party Exclusion programs, visit the RGC located on the lower level of the eastern Tunnel Entrance. Alternatively, you can call an RG Team member on
1800 801 098 or email
rgc@crownperth.com.au. The team is available to assist you 24 hours a day, 7 days a week.
Free and Confidential Advice is Available
There are a number of free and confidential counselling and support services available for individuals experiencing problems with their gaming:
Gambling Help WA: Gambling Help WA is a division of Centrecare. It is a not-for-profit organisation delivering a wide range of counselling services across Western Australia. All counselling staff are experienced professionals with qualifications in psychology, social work or other social science disciplines. Both gaming counselling and financial counselling are available through GHWA and are free of charge. Gaming counselling can assist you in recognising the reasons why you may be gaming and counsellors can assist you in strategies to control your gaming. Financial counsellors can assist you in managing debt and budgeting your finances. All counselling through GHWA is also available for family members affected by their loved ones problem gaming.
Gambling Help Online: Gambling Help Online is operated by Turning Point Alcohol & Drug Centre. They have been a treatment service for problem gaming since 2000 across many states of Australia. For further information and support via chat or email please visit their website.
Problem Gambling Helpline: The Problem Gambling Helpline is a 24-hour confidential telephone counselling and referral service for anyone who would like to know about gaming related problems and how to deal with them. The Problem Gambling Helpline can also help arrange free professional face to face counselling.
- 1800 858 858 (24-hour service)
GambleAware: The GambleAware website provides a range of information regarding problem gaming, tips for managing your gaming, and information about referral options for counselling.
Other support: Alternatively, you may prefer to seek assistance from a psychologist, psychiatrist, counsellor, medical practitioner or other person suitably qualified. If you would like a referral to a psychologist or psychiatrist we recommend making an appointment with your General Practitioner for more information.